The term ‘MJL Products Ltd’, ‘eléni Skincare’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 663 Lisburn Road, Belfast, BT9 7GT. Our company registration number is NI614319. The term ‘you’ or ‘your’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
While certain precautions have been taken to detect computer viruses and ensure security, we cannot guarantee that the Website is virus-free and secure. We shall not be liable for any loss or damage which occurs as a result of any virus or breach of security. We do not give any warranties as to the compatibility of the Website with your computer systems, software and/or hardware.
Access to the ‘Professionals’ section of the Website is restricted to registered users
You have the ability to register on the Website to enable you to access restricted areas of the Website or other content or services.
You accept responsibility for all activities that occur under your user account including without limitation your interaction with other users of the Website.
We reserve the right to restrict access to areas of the Website, or indeed the whole Website, at our discretion.
We may disable your account and password at our discretion
Sales of Products
All offers of products on this site are limited to this site, www.eleniskincare.com.
All offers of discount, reduced postage & packing charges and preferable terms are valid for as long as they are visible on this site.
All prices quoted on this site are subject to change at any time without notice.
Products may be removed from this site at any time without notice.
All prices quoted on this site are in pounds sterling and include all taxes including value added tax (VAT) at the prevailing rate at time of purchase. This applies only to countries within the EU.
Product prices do not include postage and packing charges which are invoiced additionally subject to size of order and will be notified prior to the Customer being requested to confirm the order.
Confirming the order by selecting ‘Place Order’ is deemed as unreserved acceptance of these Terms and Conditions by the Customer.
A Customer may cancel an order by contacting MJL Products Ltd prior to it being processed.
We reserve the right to suspend or cancel an order placed by a Customer for any legitimate reason.
Payment may be made using the following bank cards: Visa, MasterCard or Maestro.
Delivery of Orders
All deliveries to the UK and Republic of Ireland over £40 Free
All deliveries to the UK and Republic of Ireland under £40 £2.95
All deliveries to Europe (excluding UK and ROI) £6.95
We aim to ensure all orders are delivered within 7 working days of acceptance of order. In exceptional circumstances please allow up to 28 days for delivery.
We will use our best possible endeavours to meet any delivery date agreed, however, we will not be held responsible for any loss, costs, damages or expenses incurred as a result of failure to meet an agreed delivery date.
Title in the goods shall not pass to the Buyer until payment of the goods has been made in full.
For your security all deliveries must be made to the same address to which the billable bank card is registered to.
Return of Products
Unopened product, in good condition, may be returned for a full refund within 14 days of order on the condition that our customer service team is notified of the reason for return. We will refund the cost of standard delivery for the return of any product if the reason for return is a result of our error, such as incorrect or defective product.
All orders must be checked immediately upon delivery and our customer services team notified of any discrepancies, damaged or faulty goods within 72 hours. Such goods should be returned within 14 days of delivery for replacement, please ensure you retain proof of postage as we cannot be held liable for any goods not received by us.
All refunds must be made to the same bank card that the original transaction was charged to.
Customer Service Team: +44 28 9581 1800
Returns to: MJL Products Ltd, 663 Lisburn Road, Belfast, BT9 7GT
For all deliveries outside of the EU, there may be import duties and other taxes which are levied by the country in which you choose to receive the product, all such taxes and clearance charges must be borne by the Customer.
Changes to Terms and Conditions
MJL Products Ltd shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by you upon making a purchase.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the law of Northern Ireland.